Birthday party FAQs
Have a question about parties at OUR HAPPY PLACE? Check out the answers to our most frequently asked questions below! If you don’t find an answer, contact us at firstname.lastname@example.org and we’ll do our best to answer it.
What special measures are you taking with respect to COVID-19?
We are adhering to the Swiss federal guidelines established for hygiene and groups (www.bag.admin.ch). We ask parents to please NOT send children to a party if the child is presenting symptoms of illness (coughing, sneezing, runny nose, fever…).
How many kids can we invite to the party?
All party packages are quoted with a base price (flat fee) for up to 8 children. We can take maximum 15 children, however recommend 10-12 for the most personal experience.
How long do the parties go? What happens if we go over?
All parties are 2.5 hours, allowing plenty of time for fun, food and creativity. If party goes over more than 20 minutes, we will charge CHF 50 per extra half hour.
What is the timing of the activities in the party?
We try to be flexible depending on the group and the theme, but in general the party flows as follows:
10-15 minutes: arrival of children, welcome
45-75 minutes: creative activity
15-20 minutes: open presents
15-20 minutes: game or dance party
30 minutes: cake, singing, chatting with friends
What do I need to do to confirm the party booking?
To book your party, click here to go to the Birthday Request Form. This form needs to be completed and submitted electronically. We will then call/email you to confirm the date. Booking is confirmed upon payment of a CHF 100 deposit and written agreement of date and details (per email).
Can I bring my own cake?
Yes, of course!! We know how special it is for some children to help make the cake or to wish for a particular themed cake. Not a baker? No worries, we can make delicious homemade cupcakes that kids LOVE. See our DELUXE package for more details.
Do I need to bring plates, cups, drink snacks, decorations, etc….?
NOPE! We provide all the basic party supplies for all of our party packages. This includes: plates, silverware, cups, decorations (balloons, bunting), candles & cake toppers (as needed), cake knife, sirup & water, sweet & salty snacks. You are welcome to bring anything else you and your child would like to use.
My child has allergies to gluten. What do you serve for snacks?
No problem! As long as you tell us in advance, we can provide allergen-free snacks.
Do you have aprons the kids can wear for the messier projects you offer? .
Yes, we have aprons available for children to wear during the party. However, we kindly ask parents to please not send children in their best party dresses for creative activities involving paint as the paint can stain clothes.
Do you offer goody bags?
Yes! We have 3 creative goody bag options to choose from for our SPARKLE and DELUXE party packages. You can choose one option per party (not a mix of the 3), but we guarantee that each child will have a slightly different version than the other children (for example, color combinations, stickers and embellishments). You can find our goody bag options here.
Are parents allowed to stay for the party?
Of course, the birthday child’s parents are allowed to stay for the party. Depending on the age of the children, particularly the younger ones, we do allow other parents to stay until child is settled. If you wish to rent our extra room for parents to hang out in, we are happy to provide you with a quote!
Do I need help clean up at the end of the party?
NOOOOO! This is one of the biggest perks for choosing us to hold your party. NO STRESS. NO MESS. :-)
Terms & conditions
See our Party Terms & Conditions here.
Is there parking available at Our Happy Place?
Our Happy Place is located centrally in Thalwil, 2 minutes from the train station. If coming by car, we recommend parking in the long-term parking spots on the Bahnhofstrasse. Other (more expensive) options are the Coop or Migros parking garages.
Can you come to my house to do the creative activity?
We would be happy to discuss your needs and permitting availability, we would be happy to come to your home to offer the creative activity. Contact us at email@example.com to discuss.